Locked Out in Derby? Call Now
Keys inside, lost or the door slammed shut? We get you back in, typically within 15 to 20 minutes.
- Door opening from £39Free quote on the phone
- Locks supplied from £25Part only, plus fitting
- Typically 15–20 minAverage time to your door
- No callout feeIf you go ahead · 24/7, same price at night
Over 60 employed engineers, all fully insured. 12-month guarantee on parts we fit.
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Door opened from £39 -
Lock changed from £88 -
uPVC door from £69
Getting you back in, across Derby
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Locked out
from£39We get you back in, then check the lock still works before we leave.
Fast door opening -
Nightlatch replacement
from£88Sticking or worn Yale-type latch replaced, the classic lock on older timber front doors.
Timber doors -
Lock change
from£88New euro cylinder supplied and fitted, anti-snap if you want it. The usual fix after lost keys or a house move.
Anti-snap cylinders -
uPVC lock repair
from£69Stiff handle or a lock that is not catching. Most uPVC faults are fixed in one visit. Door adjustment from £79.
uPVC doors -
Lock repair
from£39Stiff, jammed or broken lock repaired where it can be, replaced only where it cannot.
Repair first -
BS3621 deadlock
from£109Insurance-approved mortice deadlock fitted, so your door meets what most home insurers ask for.
BS3621 approved
Prices in Derby
- Your jobLocked out, gain entryOpening the door so you can get back in from£39
- Replacement lock supplied (part only) from£25
- Lock repair from£39
- uPVC lock repair from£69
- uPVC window lock or handle repair from£69
- uPVC door adjustment from£79
- Lock change, supply and fit from£88
- Gearbox or full multipoint mechanism from£89
- BS3621 deadlock and cylinders from£109
Prices plus VAT where applicable.
How we price
- Free quote on the phone. The engineer checks the lock and confirms the price with you before starting any work.
- No callout fee if you go ahead. If you decide not to go ahead once the engineer has arrived, a £49 assessment fee covers the visit.
- Same price 24/7, including nights, weekends and bank holidays.
- 12-month guarantee on parts we fit.
- Fully insured engineers, employed by us.
Tell us the door, the lock and your postcode. We give you a quote straight away.
What happens when you are locked out
Locked out of a terrace in Pear Tree, a flat in the city centre or a cottage out towards Ashbourne? Give us the address on the phone and an engineer heads your way.
Tell us what kind of door it is (timber, uPVC or composite) and what lock is on it. Most lockouts are a nightlatch that has shut behind someone, a uPVC door with the key inside, or a key that has snapped or got stuck in the lock.
If the lock has to be drilled, because the keys are lost or the lock has failed, we tell you before we start and fit a new lock on the spot, so you are not left with a door you cannot lock.
Locksmiths who know Derby
Many Derby homes are Edwardian terraces and interwar semis with original timber doors that swell and stick in damp weather, which puts old mortice and nightlatch locks under strain.
Homes and doors we see most
- Edwardian terraces in Normanton and Pear Tree
- Interwar semis in Littleover and Allestree
- Stone cottages and terraces in Matlock, Belper and Bakewell
Places we work near
- Derby Museum and Art GalleryMuseum on The Strand with the largest collection of Joseph Wright paintings
- QUADContemporary art and film centre in Derby's Market Place
- Pride Park StadiumHome ground of Derby County at Pride Park
- Darley Abbey MillsHistoric riverside mills in the Derwent Valley Mills World Heritage Site
- Derby RoundhouseHistoric railway engine shed now used by the University of Derby
- Elvaston CastleGothic Revival castle and country park east of Derby
From phone call to a working door in five steps
Call and describe the problem
Tell us about the door, the lock and your postcode in Derby.
Get a free quote
We give you a quote on the phone for what you describe. No callout fee if you go ahead.
Nearest engineer drives to you
An engineer is typically with you in 15 to 20 minutes, and within 30 minutes at most.
Price confirmed, then the work
The engineer checks the lock and confirms the price with you before starting. Nothing is done without your OK.
Pay when the job is done
Card, cash or bank transfer, with a written receipt.
Answered 24 hours a day, 7 days a week.
DE postcodes and the towns around Derby
Typical homes: Edwardian terraces and interwar semis. One number covers all of them.
- DE1City centre, West End, Little Chester
- DE3Mickleover
- DE4Matlock, Darley Dale, Wirksworth, Crich
- DE5Ripley
- DE6Ashbourne, Doveridge, Mayfield
- DE7Ilkeston, West Hallam, Smalley
- DE11Swadlincote, Woodville
- DE12Measham, Moira, Overseal, Linton
All 23 DE postcodes we cover
- DE1
- DE3
- DE4
- DE5
- DE6
- DE7
- DE11
- DE12
- DE13
- DE14
- DE15
- DE21
- DE22
- DE23
- DE24
- DE45
- DE55
- DE56
- DE65
- DE72
- DE73
- DE74
- DE75
Towns nearby
- Nottingham
- Burton upon Trent
- Long Eaton
- Ilkeston
- Belper
- Ashbourne
- Heanor
- Spondon
- Littleover
- Swadlincote
Locked out in Derby: common questions
Will my door or lock be damaged?
We always try to open the door without damage first. Some locks cannot be opened that way and have to be drilled or replaced. If so, the engineer tells you why and confirms the price before starting, and fits a new lock straight away.
My key has snapped or is stuck in the lock. Can you get me in?
Yes. The engineer takes the broken piece out of the cylinder, opens the door and checks the lock. If the cylinder is worn or damaged, you get the price of a new one before it is fitted.
Which areas around Derby do you cover?
Every DE postcode on the mainland, plus nearby towns such as Nottingham, Burton upon Trent, Long Eaton, Ilkeston, Belper, Ashbourne. If you are not sure, call and we will tell you straight away which engineer can reach you.
I lost my keys. Should I change the locks?
If the keys could be linked to your address, yes. We can open the door and fit a new cylinder in the same visit, from £88.
Do nights and weekends cost more?
No. The price is the same at 3am on a Sunday as it is at midday on a Tuesday, bank holidays included.
How quickly can someone get to me?
An engineer is typically with you in 15 to 20 minutes, and within 30 minutes at most. We give you a time on the phone based on where the nearest engineer is right now.
Do you cover Ilkeston, Burton upon Trent and Matlock as well as Derby?
Yes. The DE area includes Ilkeston, Swadlincote and Burton upon Trent as well as Matlock, Belper, Ashbourne and Bakewell. The same 24 hour line, no callout fee if you go ahead, and free phone quote apply throughout.
My timber door swells and sticks in wet weather. Is that a lock problem?
It can be either. A swollen door can stop a lock from throwing, so the engineer checks the door, the lock and the keep before suggesting a repair or a replacement. The price is confirmed with you before work begins.
Need a locksmith in Derby now?
Call, tell us what has happened and get a free quote. The nearest engineer is sent as soon as you say yes.
Over 60 employed engineers, all fully insured. 12-month guarantee on parts we fit.
From £39 · Locks from £25 · No callout fee if you go ahead · 24/7