Locked Out? Call Now
Keys inside, lost or the door slammed shut? We get you back in, typically within 15 to 20 minutes.
- Door opening from £39Free quote on the phone
- Locks supplied from £25Part only, plus fitting
- Typically 15–20 minAverage time to your door
- No callout feeIf you go ahead · 24/7, same price at night
Over 60 employed engineers, all fully insured. 12-month guarantee on parts we fit.
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Door opened from £39 -
Lock changed from £88 -
uPVC door from £69
Getting you back in
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Locked out
from£39We get you back in, then check the lock still works before we leave.
Fast door opening -
Nightlatch replacement
from£88Sticking or worn Yale-type latch replaced, the classic lock on older timber front doors.
Timber doors -
Lock change
from£88New euro cylinder supplied and fitted, anti-snap if you want it. The usual fix after lost keys or a house move.
Anti-snap cylinders -
uPVC lock repair
from£69Stiff handle or a lock that is not catching. Most uPVC faults are fixed in one visit. Door adjustment from £79.
uPVC doors -
Lock repair
from£39Stiff, jammed or broken lock repaired where it can be, replaced only where it cannot.
Repair first -
BS3621 deadlock
from£109Insurance-approved mortice deadlock fitted, so your door meets what most home insurers ask for.
BS3621 approved
Prices
- Your jobLocked out, gain entryOpening the door so you can get back in from£39
- Replacement lock supplied (part only) from£25
- Lock repair from£39
- uPVC lock repair from£69
- uPVC window lock or handle repair from£69
- uPVC door adjustment from£79
- Lock change, supply and fit from£88
- Gearbox or full multipoint mechanism from£89
- BS3621 deadlock and cylinders from£109
Prices plus VAT where applicable.
How we price
- Free quote on the phone. The engineer checks the lock and confirms the price with you before starting any work.
- No callout fee if you go ahead. If you decide not to go ahead once the engineer has arrived, a £49 assessment fee covers the visit.
- Same price 24/7, including nights, weekends and bank holidays.
- 12-month guarantee on parts we fit.
- Fully insured engineers, employed by us.
Tell us the door, the lock and your postcode. We give you a quote straight away.
What happens when you are locked out
Tell us what kind of door it is (timber, uPVC or composite) and what lock is on it. Most lockouts are a nightlatch that has shut behind someone or a uPVC door with the key inside.
If the lock has to be drilled, because the keys are lost or the lock has failed, we tell you before we start and fit a new lock on the spot, so you are not left with a door you cannot lock.
From phone call to a working door in five steps
Call and describe the problem
Tell us about the door, the lock and your postcode.
Get a free quote
We give you a quote on the phone for what you describe. No callout fee if you go ahead.
Nearest engineer drives to you
An engineer is typically with you in 15 to 20 minutes, and within 30 minutes at most on the mainland.
Price confirmed, then the work
The engineer checks the lock and confirms the price with you before starting. Nothing is done without your OK.
Pay when the job is done
Card, cash or bank transfer, with a written receipt.
Answered 24 hours a day, 7 days a week.
Locked out in your area
Pick your postcode area for local prices, arrival times and the towns we cover.
London 19 postcode areas
England 80 postcode areas
- BABath
- BBirmingham
- BBBlackburn
- FYBlackpool
- BLBolton
- BHBournemouth
- BDBradford
- BNBrighton
- BSBristol
- CBCambridge
- CTCanterbury
- CACarlisle
- CMChelmsford
- CHChester
- COColchester
- CVCoventry
- CWCrewe
- DLDarlington
- DEDerby
- DNDoncaster
- DYDudley
- DHDurham
- EXExeter
- GLGloucester
- GUGuildford
- HXHalifax
- HGHarrogate
- HPHemel Hempstead
- HRHereford
- HDHuddersfield
- HUHull
- IPIpswich
- LALancaster
- LSLeeds
- LELeicester
- LNLincoln
- LLiverpool
- LULuton
- MManchester
- MEMedway
- TSMiddlesbrough
- MKMilton Keynes
- NENewcastle
- NNNorthampton
- NRNorwich
- NGNottingham
- OLOldham
- OXOxford
- PEPeterborough
- PLPlymouth
- POPortsmouth
- PRPreston
- RGReading
- RHRedhill
- SPSalisbury
- SSheffield
- SYShrewsbury
- SLSlough
- SOSouthampton
- SSSouthend
- ALSt Albans
- SGStevenage
- SKStockport
- STStoke-on-Trent
- SRSunderland
- SNSwindon
- TATaunton
- TFTelford
- TNTonbridge
- TQTorquay
- TRTruro
- WFWakefield
- WSWalsall
- WAWarrington
- WDWatford
- DTWeymouth
- WNWigan
- WVWolverhampton
- WRWorcester
- YOYork
Scotland 16 postcode areas
Wales 5 postcode areas
Northern Ireland 1 postcode area
Locked out: common questions
Will my door or lock be damaged?
We always try to open the door without damage first. Some locks cannot be opened that way and have to be drilled or replaced. If so, the engineer tells you why and confirms the price before starting, and fits a new lock straight away.
I lost my keys. Should I change the locks?
If the keys could be linked to your address, yes. We can open the door and fit a new cylinder in the same visit, from £88.
Do you charge a callout fee?
No callout fee when you go ahead with the job. If you decide not to go ahead after the engineer has arrived, a £49 assessment fee covers the visit. Otherwise you pay for the job itself, at the price the engineer confirms with you before starting.
How does pricing work?
Tell us the door, the lock and what has happened, and we give you a free quote on the phone. When the engineer arrives, they check the lock and confirm the final price with you before starting any work. Nothing is done without your agreement. A £49 assessment fee applies only if you cancel after the engineer has arrived.
How quickly can someone get to me?
On the mainland an engineer is typically with you in 15 to 20 minutes, and within 30 minutes at most. We give you a time on the phone based on where the nearest engineer is right now.
Which areas do you cover?
Every UK postcode area, from Cornwall to the Highlands, including London, Wales and Northern Ireland. On the islands it takes longer, and we tell you the time on the phone. See all areas on our areas page.
Do nights and weekends cost more?
No. The price is the same at 3am on a Sunday as it is at midday on a Tuesday, bank holidays included.
How do I pay?
When the job is finished. Card, cash or bank transfer, and you get a written receipt you can use for an insurance claim.
Need a locksmith now?
Call, tell us what has happened and get a free quote. The nearest engineer is sent as soon as you say yes.
Over 60 employed engineers, all fully insured. 12-month guarantee on parts we fit.
From £39 · Locks from £25 · No callout fee if you go ahead · 24/7
