Locked Out in Stoke-on-Trent? Call Now
Keys inside, lost or the door slammed shut? We get you back in, typically within 15 to 20 minutes.
- Door opening from £39Free quote on the phone
- Locks supplied from £25Part only, plus fitting
- Typically 15–20 minAverage time to your door
- No callout feeIf you go ahead · 24/7, same price at night
Over 60 employed engineers, all fully insured. 12-month guarantee on parts we fit.
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Door opened from £39 -
Lock changed from £88 -
uPVC door from £69
Getting you back in, across Stoke-on-Trent
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Locked out
from£39We get you back in, then check the lock still works before we leave.
Fast door opening -
Nightlatch replacement
from£88Sticking or worn Yale-type latch replaced, the classic lock on older timber front doors.
Timber doors -
Lock change
from£88New euro cylinder supplied and fitted, anti-snap if you want it. The usual fix after lost keys or a house move.
Anti-snap cylinders -
uPVC lock repair
from£69Stiff handle or a lock that is not catching. Most uPVC faults are fixed in one visit. Door adjustment from £79.
uPVC doors -
Lock repair
from£39Stiff, jammed or broken lock repaired where it can be, replaced only where it cannot.
Repair first -
BS3621 deadlock
from£109Insurance-approved mortice deadlock fitted, so your door meets what most home insurers ask for.
BS3621 approved
Prices in Stoke-on-Trent
- Your jobLocked out, gain entryOpening the door so you can get back in from£39
- Replacement lock supplied (part only) from£25
- Lock repair from£39
- uPVC lock repair from£69
- uPVC window lock or handle repair from£69
- uPVC door adjustment from£79
- Lock change, supply and fit from£88
- Gearbox or full multipoint mechanism from£89
- BS3621 deadlock and cylinders from£109
Prices plus VAT where applicable.
How we price
- Free quote on the phone. The engineer checks the lock and confirms the price with you before starting any work.
- No callout fee if you go ahead. If you decide not to go ahead once the engineer has arrived, a £49 assessment fee covers the visit.
- Same price 24/7, including nights, weekends and bank holidays.
- 12-month guarantee on parts we fit.
- Fully insured engineers, employed by us.
Tell us the door, the lock and your postcode. We give you a quote straight away.
What happens when you are locked out
Locked out of a terrace in Fenton, a flat in Hanley or a house in Kidsgrove?
Tell us what kind of door it is (timber, uPVC or composite) and what lock is on it. Most lockouts are a nightlatch that has shut behind someone, a uPVC door with the key inside, or a key that has snapped or got stuck in the lock.
If the lock has to be drilled, because the keys are lost or the lock has failed, we tell you before we start and fit a new lock on the spot, so you are not left with a door you cannot lock.
Locksmiths who know Stoke-on-Trent
Many Victorian terraces in the Six Towns open straight onto the pavement, so front doors take heavy daily wear, and older timber frames can swell and stick in damp weather.
Homes and doors we see most
- Victorian terraces in Burslem, Tunstall, Fenton and Longton
- Postwar estates at Bentilee, Blurton and Meir
- Village homes and newer estates in Kidsgrove, Biddulph and Alsager
Places we work near
- Trentham GardensItalianate gardens, lake and woodland at Trentham, with a monkey forest
- The Potteries Museum and Art GalleryHanley museum with a Spitfire, ceramics collections and part of the Staffordshire Hoard
- bet365 StadiumHome ground of Stoke City, close to the A500 at Stoke
- Vale ParkHome ground of Port Vale football club in Burslem
- Etruria Industrial MuseumSteam-powered bone and flint mill beside the Trent and Mersey Canal
- Middleport PotteryVictorian working pottery on the Trent and Mersey Canal in Burslem
From phone call to a working door in five steps
Call and describe the problem
Tell us about the door, the lock and your postcode in Stoke-on-Trent.
Get a free quote
We give you a quote on the phone for what you describe. No callout fee if you go ahead.
Nearest engineer drives to you
An engineer is typically with you in 15 to 20 minutes, and within 30 minutes at most.
Price confirmed, then the work
The engineer checks the lock and confirms the price with you before starting. Nothing is done without your OK.
Pay when the job is done
Card, cash or bank transfer, with a written receipt.
Answered 24 hours a day, 7 days a week.
ST postcodes and the towns around Stoke-on-Trent
Typical homes: pottery-town terraces. One number covers all of them.
- ST1Hanley, Etruria
- ST2Abbey Hulton, Bucknall, Milton, Baddeley Green
- ST3Longton, Meir, Blurton, Weston Coyney
- ST4Stoke, Fenton, Penkhull, Trentham
- ST5Newcastle-under-Lyme
- ST6Tunstall, Burslem, Smallthorne, Brown Edge
- ST7Alsager, Kidsgrove, Mow Cop, Bignall End
- ST8Biddulph, Biddulph Moor
All 21 ST postcodes we cover
- ST1
- ST2
- ST3
- ST4
- ST5
- ST6
- ST7
- ST8
- ST9
- ST10
- ST11
- ST12
- ST13
- ST14
- ST15
- ST16
- ST17
- ST18
- ST19
- ST20
- ST21
Towns nearby
- Newcastle-under-Lyme
- Stafford
- Crewe
- Leek
- Burslem
- Hanley
- Tunstall
- Longton
- Fenton
- Newcastle
Locked out in Stoke-on-Trent: common questions
Will my door or lock be damaged?
We always try to open the door without damage first. Some locks cannot be opened that way and have to be drilled or replaced. If so, the engineer tells you why and confirms the price before starting, and fits a new lock straight away.
My key has snapped or is stuck in the lock. Can you get me in?
Yes. The engineer takes the broken piece out of the cylinder, opens the door and checks the lock. If the cylinder is worn or damaged, you get the price of a new one before it is fitted.
How does pricing work?
Tell us the door, the lock and what has happened, and we give you a free quote on the phone. When the engineer arrives, they check the lock and confirm the final price with you before starting any work. Nothing is done without your agreement. A £49 assessment fee applies only if you cancel after the engineer has arrived.
I lost my keys. Should I change the locks?
If the keys could be linked to your address, yes. We can open the door and fit a new cylinder in the same visit, from £88.
Do nights and weekends cost more?
No. The price is the same at 3am on a Sunday as it is at midday on a Tuesday, bank holidays included.
Do you charge a callout fee?
No callout fee when you go ahead with the job. If you decide not to go ahead after the engineer has arrived, a £49 assessment fee covers the visit. Otherwise you pay for the job itself in Stoke-on-Trent, at the price the engineer confirms with you before starting.
Do you cover Newcastle-under-Lyme, Kidsgrove and Leek as well as the Potteries towns?
Yes. The same 24-hour line covers the whole ST postcode area, including Hanley, Burslem, Longton, Newcastle-under-Lyme, Kidsgrove, Leek, Stone and Stafford.
Can you sort a uPVC door that will not lock on an estate in Bentilee or Meir?
Usually, yes. Our engineers carry common uPVC parts and can look at the hinges, handle and locking mechanism. The quote is free on the phone, and the price is confirmed before work begins.
Need a locksmith in Stoke-on-Trent now?
Call, tell us what has happened and get a free quote. The nearest engineer is sent as soon as you say yes.
Over 60 employed engineers, all fully insured. 12-month guarantee on parts we fit.
From £39 · Locks from £25 · No callout fee if you go ahead · 24/7
