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Locked Out in Stornoway? Call Now

Keys inside, lost or the door slammed shut? We get you back in, typically within 30 to 60 minutes.

Tap to call, we will get you in0330 000 0000
  • Door opening from £39Free quote on the phone
  • Locks supplied from £25Part only, plus fitting
  • Typically 30–60 minAverage time to your door
  • No callout feeIf you go ahead · 24/7, same price at night

Over 60 employed engineers, all fully insured. 12-month guarantee on parts we fit.

  • Rim cylinder with new keys on a black front door
    Door opened from £39
  • Euro cylinder with security escutcheon and restricted key tag
    Lock changed from £88
  • White lever handle and euro cylinder on a uPVC back door
    uPVC door from £69

Getting you back in, across Stornoway

  • New brass rim cylinder with keys and key tag on a white door

    Locked out

    from£39

    We get you back in, then check the lock still works before we leave.

    Fast door opening
  • Brass rim cylinder with keys on a grey panelled door

    Nightlatch replacement

    from£88

    Sticking or worn Yale-type latch replaced, the classic lock on older timber front doors.

    Timber doors
  • Anti-snap euro cylinder with keys on a grey composite door

    Lock change

    from£88

    New euro cylinder supplied and fitted, anti-snap if you want it. The usual fix after lost keys or a house move.

    Anti-snap cylinders
  • Chrome lever handle on a uPVC door with leaded glass panel

    uPVC lock repair

    from£69

    Stiff handle or a lock that is not catching. Most uPVC faults are fixed in one visit. Door adjustment from £79.

    uPVC doors
  • Kitemarked BS3621 mortice lock forend on a timber door frame

    Lock repair

    from£39

    Stiff, jammed or broken lock repaired where it can be, replaced only where it cannot.

    Repair first
  • BS3621 mortice sashlock with keys fitted to a timber door

    BS3621 deadlock

    from£109

    Insurance-approved mortice deadlock fitted, so your door meets what most home insurers ask for.

    BS3621 approved

Prices in Stornoway

  • Your jobLocked out, gain entryOpening the door so you can get back in from£39
  • Replacement lock supplied (part only) from£25
  • Lock repair from£39
  • uPVC lock repair from£69
  • uPVC window lock or handle repair from£69
  • uPVC door adjustment from£79
  • Lock change, supply and fit from£88
  • Gearbox or full multipoint mechanism from£89
  • BS3621 deadlock and cylinders from£109

Prices plus VAT where applicable.

How we price

  • Free quote on the phone. The engineer checks the lock and confirms the price with you before starting any work.
  • No callout fee if you go ahead. If you decide not to go ahead once the engineer has arrived, a £49 assessment fee covers the visit.
  • Same price 24/7, including nights, weekends and bank holidays.
  • 12-month guarantee on parts we fit.
  • Fully insured engineers, employed by us.
Get a free quote now0330 000 0000

Tell us the door, the lock and your postcode. We give you a quote straight away.

What happens when you are locked out

Locked out of a cottage in Scalpay, a house in Stornoway or a home in Castlebay? Our engineers open standard doors with the right tools and check the lock works before they leave, and we give you the arrival time on the call.

Tell us what kind of door it is (timber, uPVC or composite) and what lock is on it. Most lockouts are a nightlatch that has shut behind someone, a uPVC door with the key inside, or a key that has snapped or got stuck in the lock.

If the lock has to be drilled, because the keys are lost or the lock has failed, we tell you before we start and fit a new lock on the spot, so you are not left with a door you cannot lock.

Locksmiths who know Stornoway

Atlantic gales, driving rain and salt in the air are hard on hinges, handles and cylinders, and a strong gust can slam a door shut with the keys still inside.

Homes and doors we see most

  • Stone cottages and harled houses in Stornoway and the crofting townships
  • Newer timber-frame homes on the edges of Stornoway and in Sandwick and Back
  • Houses and cottages around Tarbert, Lochmaddy, Balivanich and Castlebay

Places we work near

  • Stornoway HarbourWorking harbour and ferry terminal for the crossing to Ullapool
  • Callanish Standing StonesPrehistoric stone setting on the west coast of Lewis
  • Butt of Lewis LighthouseLighthouse on the northern tip of Lewis
  • Dun CarlowayWell-preserved Iron Age broch on the west side of Lewis
  • Gearrannan Blackhouse VillageRestored thatched blackhouses on the west coast of Lewis
  • Uig SandsWide beach where the Lewis Chessmen were found

From phone call to a working door in five steps

  1. Call and describe the problem

    Tell us about the door, the lock and your postcode in Stornoway.

  2. Get a free quote

    We give you a quote on the phone for what you describe. No callout fee if you go ahead.

  3. Nearest engineer drives to you

    An engineer is typically with you in 30 to 60 minutes.

  4. Price confirmed, then the work

    The engineer checks the lock and confirms the price with you before starting. Nothing is done without your OK.

  5. Pay when the job is done

    Card, cash or bank transfer, with a written receipt.

Step 1 starts here0330 000 0000

Answered 24 hours a day, 7 days a week.

HS postcodes and the towns around Stornoway

Typical homes: stone cottages, harled houses and newer timber-frame homes. One number covers all of them.

  • HS1Stornoway / Steòrnabhagh
  • HS2Stornoway / Steòrnabhagh, Sanndabhaig / Sandwick, Bac
  • HS3Tarbert / An Tairbeart, Cliasmol, Drinisiadar / Drinishader, Miabhaig / Meavag
  • HS4Sgalpaigh / Scalpay
  • HS5An t-Ob
  • HS6Lochmaddy / Loch nam Madadh, Claddach Kirkibost / Cladach Chirceboist, Clachan Shannda / Clachan Sands, Ruisgarry / Ruisigearraidh
  • HS7Baile a' Mhanaich / Balivanich, Creag Ghoraidh / Creagorry, Grimsay / Griomasaigh
  • HS8Loch Baghasdail / Lochboisdale, Geirinis / Gerinish, Rubha Ban, Dalabrog / Daliburgh
All 9 HS postcodes we cover
  • HS1
  • HS2
  • HS3
  • HS4
  • HS5
  • HS6
  • HS7
  • HS8
  • HS9

Towns nearby

  • Tarbert
  • Balivanich
  • Lochmaddy

Locked out in Stornoway: common questions

Will my door or lock be damaged?

We always try to open the door without damage first. Some locks cannot be opened that way and have to be drilled or replaced. If so, the engineer tells you why and confirms the price before starting, and fits a new lock straight away.

My key has snapped or is stuck in the lock. Can you get me in?

Yes. The engineer takes the broken piece out of the cylinder, opens the door and checks the lock. If the cylinder is worn or damaged, you get the price of a new one before it is fitted.

Do you charge a callout fee?

No callout fee when you go ahead with the job. If you decide not to go ahead after the engineer has arrived, a £49 assessment fee covers the visit. Otherwise you pay for the job itself in Stornoway, at the price the engineer confirms with you before starting.

Do nights and weekends cost more?

No. The price is the same at 3am on a Sunday as it is at midday on a Tuesday, bank holidays included.

My keys are inside. How much does it cost?

Door opening starts from £39 in Stornoway. You get a quote on the phone once you tell us the door and lock type, and the engineer confirms the price before starting.

How does pricing work?

Tell us the door, the lock and what has happened, and we give you a free quote on the phone. When the engineer arrives, they check the lock and confirm the final price with you before starting any work. Nothing is done without your agreement. A £49 assessment fee applies only if you cancel after the engineer has arrived.

Do you cover Harris, the Uists and Barra as well as Lewis?

Yes. The same 24-hour line covers the whole HS postcode area, from Stornoway and Tarbert to Lochmaddy, Balivanich, Lochboisdale and Castlebay. Island travel can add time, so give us your postcode on the call and we will tell you the arrival time.

My front door has gone stiff after a winter of Atlantic weather. Can the lock be repaired?

Often, yes. Salt air and driving rain wear on cylinders, hinges and handles, and our engineers can free, repair or replace the lock and check the door closes properly. The engineer confirms the price before starting work.

Need a locksmith in Stornoway now?

Call, tell us what has happened and get a free quote. The nearest engineer is sent as soon as you say yes.

Over 60 employed engineers, all fully insured. 12-month guarantee on parts we fit.

Tap to call, we will get you in0330 000 0000

From £39 Locks from £25 No callout fee if you go ahead 24/7

Euro cylinder with key tag on a dark composite door
Free quote, call now0330 000 0000