Open 24/7 0330 000 0000 Call
Menu

Locked Out in Dumfries? Call Now

Keys inside, lost or the door slammed shut? We get you back in, typically within 15 to 20 minutes.

Tap to call, we will get you in0330 000 0000
  • Door opening from £39Free quote on the phone
  • Locks supplied from £25Part only, plus fitting
  • Typically 15–20 minAverage time to your door
  • No callout feeIf you go ahead · 24/7, same price at night

Over 60 employed engineers, all fully insured. 12-month guarantee on parts we fit.

  • Grey nightlatch fitted to the inside of a front door
    Door opened from £39
  • Ultion thumbturn euro cylinder in a gold handle plate
    Lock changed from £88
  • Chrome lever handle and thumbturn on a white uPVC door
    uPVC door from £69

Getting you back in, across Dumfries

  • British Standard nightlatch with locking knob on an oak door

    Locked out

    from£39

    We get you back in, then check the lock still works before we leave.

    Fast door opening
  • New brass rim cylinder with keys and key tag on a white door

    Nightlatch replacement

    from£88

    Sticking or worn Yale-type latch replaced, the classic lock on older timber front doors.

    Timber doors
  • Euro cylinder with key tag on a dark composite door

    Lock change

    from£88

    New euro cylinder supplied and fitted, anti-snap if you want it. The usual fix after lost keys or a house move.

    Anti-snap cylinders
  • Gold lever handle and euro cylinder with keys on a uPVC door

    uPVC lock repair

    from£69

    Stiff handle or a lock that is not catching. Most uPVC faults are fixed in one visit. Door adjustment from £79.

    uPVC doors
  • BS3621 mortice sashlock with keys on a black timber door

    Lock repair

    from£39

    Stiff, jammed or broken lock repaired where it can be, replaced only where it cannot.

    Repair first
  • BS3621 kitemarked mortice deadlock forend with keys in a timber door

    BS3621 deadlock

    from£109

    Insurance-approved mortice deadlock fitted, so your door meets what most home insurers ask for.

    BS3621 approved

Prices in Dumfries

  • Your jobLocked out, gain entryOpening the door so you can get back in from£39
  • Replacement lock supplied (part only) from£25
  • Lock repair from£39
  • uPVC lock repair from£69
  • uPVC window lock or handle repair from£69
  • uPVC door adjustment from£79
  • Lock change, supply and fit from£88
  • Gearbox or full multipoint mechanism from£89
  • BS3621 deadlock and cylinders from£109

Prices plus VAT where applicable.

How we price

  • Free quote on the phone. The engineer checks the lock and confirms the price with you before starting any work.
  • No callout fee if you go ahead. If you decide not to go ahead once the engineer has arrived, a £49 assessment fee covers the visit.
  • Same price 24/7, including nights, weekends and bank holidays.
  • 12-month guarantee on parts we fit.
  • Fully insured engineers, employed by us.
Get a free quote now0330 000 0000

Tell us the door, the lock and your postcode. We give you a quote straight away.

What happens when you are locked out

Locked out of a flat in Dumfries, a cottage near Moffat or a house in Stranraer?

Tell us what kind of door it is (timber, uPVC or composite) and what lock is on it. Most lockouts are a nightlatch that has shut behind someone, a uPVC door with the key inside, or a key that has snapped or got stuck in the lock.

If the lock has to be drilled, because the keys are lost or the lock has failed, we tell you before we start and fit a new lock on the spot, so you are not left with a door you cannot lock.

Locksmiths who know Dumfries

Galloway's wet, windy weather leaves older timber doors in farmhouses and cottages swollen and stiff, so locks bind or fail to line up with the keep.

Homes and doors we see most

  • Red sandstone villas and terraces in Dumfries town centre and Maxwelltown
  • Stone cottages and farmhouses in the villages around Castle Douglas and Thornhill
  • Modern estates on the edges of Dumfries, Annan and Lockerbie

Places we work near

  • Devorgilla BridgeMedieval sandstone bridge across the River Nith, now for walkers
  • Dumfries Museum and Camera ObscuraMuseum on Corberry Hill with a camera obscura in the old windmill tower
  • Caerlaverock CastleMoated triangular castle on the Solway coast
  • WWT CaerlaverockWetland reserve on the Solway known for barnacle geese in winter
  • Sweetheart AbbeyRuined Cistercian abbey at New Abbey, south of Dumfries
  • Drumlanrig CastlePink sandstone castle near Thornhill, seat of the Duke of Buccleuch

From phone call to a working door in five steps

  1. Call and describe the problem

    Tell us about the door, the lock and your postcode in Dumfries.

  2. Get a free quote

    We give you a quote on the phone for what you describe. No callout fee if you go ahead.

  3. Nearest engineer drives to you

    An engineer is typically with you in 15 to 20 minutes, and within 30 minutes at most.

  4. Price confirmed, then the work

    The engineer checks the lock and confirms the price with you before starting. Nothing is done without your OK.

  5. Pay when the job is done

    Card, cash or bank transfer, with a written receipt.

Step 1 starts here0330 000 0000

Answered 24 hours a day, 7 days a week.

DG postcodes and the towns around Dumfries

Typical homes: tenement flats, sandstone villas and modern estates. One number covers all of them.

  • DG1Locharbriggs, Ae, Carrutherstown
  • DG2New Abbey
  • DG3Thornhill, Penpont, Moniaive, Closeburn
  • DG4Sanquhar, Kirkconnel
  • DG5Dalbeattie, Kippford / Scaur
  • DG6Kirkcudbright, Twynholm
  • DG7Castle Douglas, Gatehouse of Fleet, New Galloway, Auchencairn
  • DG8Newton Stewart, Wigtown, Creetown, Whithorn
All 15 DG postcodes we cover
  • DG1
  • DG2
  • DG3
  • DG4
  • DG5
  • DG6
  • DG7
  • DG8
  • DG9
  • DG10
  • DG11
  • DG12
  • DG13
  • DG14
  • DG16

Towns nearby

  • Annan
  • Lockerbie
  • Castle Douglas
  • Dalbeattie
  • Stranraer

Locked out in Dumfries: common questions

Will my door or lock be damaged?

We always try to open the door without damage first. Some locks cannot be opened that way and have to be drilled or replaced. If so, the engineer tells you why and confirms the price before starting, and fits a new lock straight away.

My key has snapped or is stuck in the lock. Can you get me in?

Yes. The engineer takes the broken piece out of the cylinder, opens the door and checks the lock. If the cylinder is worn or damaged, you get the price of a new one before it is fitted.

How do I pay?

When the job is finished. Card, cash or bank transfer, and you get a written receipt you can use for an insurance claim.

Which areas around Dumfries do you cover?

Every DG postcode on the mainland, plus nearby towns such as Annan, Lockerbie, Castle Douglas, Dalbeattie, Stranraer. If you are not sure, call and we will tell you straight away which engineer can reach you.

How quickly can someone get to me?

An engineer is typically with you in 15 to 20 minutes, and within 30 minutes at most. We give you a time on the phone based on where the nearest engineer is right now.

My keys are inside. How much does it cost?

Door opening starts from £39 in Dumfries. You get a quote on the phone once you tell us the door and lock type, and the engineer confirms the price before starting.

How far across Dumfries and Galloway do you cover?

The same 24-hour line covers the whole DG postcode area, from Gretna, Annan and Langholm in the east to Newton Stewart, Wigtown and Stranraer in the west. Distances are longer in the countryside, so give us your postcode on the call and we will say how soon an engineer can reach you.

Can you deal with the lock on an older cottage or farmhouse door?

Yes. Older timber doors often carry a mortice lock or a rim lock, and our engineers can repair or replace either. Where the door is suitable we fit a BS3621 lock, and the engineer explains the options and confirms the price before starting.

Need a locksmith in Dumfries now?

Call, tell us what has happened and get a free quote. The nearest engineer is sent as soon as you say yes.

Over 60 employed engineers, all fully insured. 12-month guarantee on parts we fit.

Tap to call, we will get you in0330 000 0000

From £39 Locks from £25 No callout fee if you go ahead 24/7

Anti-snap euro cylinder with keys on a grey composite door
Free quote, call now0330 000 0000