Locked Out in Kirkwall? Call Now
Keys inside, lost or the door slammed shut? We get you back in, typically within 30 to 60 minutes.
- Door opening from £39Free quote on the phone
- Locks supplied from £25Part only, plus fitting
- Typically 30–60 minAverage time to your door
- No callout feeIf you go ahead · 24/7, same price at night
Over 60 employed engineers, all fully insured. 12-month guarantee on parts we fit.
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Door opened from £39 -
Lock changed from £88 -
uPVC door from £69
Getting you back in, across Kirkwall
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Locked out
from£39We get you back in, then check the lock still works before we leave.
Fast door opening -
Nightlatch replacement
from£88Sticking or worn Yale-type latch replaced, the classic lock on older timber front doors.
Timber doors -
Lock change
from£88New euro cylinder supplied and fitted, anti-snap if you want it. The usual fix after lost keys or a house move.
Anti-snap cylinders -
uPVC lock repair
from£69Stiff handle or a lock that is not catching. Most uPVC faults are fixed in one visit. Door adjustment from £79.
uPVC doors -
Lock repair
from£39Stiff, jammed or broken lock repaired where it can be, replaced only where it cannot.
Repair first -
BS3621 deadlock
from£109Insurance-approved mortice deadlock fitted, so your door meets what most home insurers ask for.
BS3621 approved
Prices in Kirkwall
- Your jobLocked out, gain entryOpening the door so you can get back in from£39
- Replacement lock supplied (part only) from£25
- Lock repair from£39
- uPVC lock repair from£69
- uPVC window lock or handle repair from£69
- uPVC door adjustment from£79
- Lock change, supply and fit from£88
- Gearbox or full multipoint mechanism from£89
- BS3621 deadlock and cylinders from£109
Prices plus VAT where applicable.
How we price
- Free quote on the phone. The engineer checks the lock and confirms the price with you before starting any work.
- No callout fee if you go ahead. If you decide not to go ahead once the engineer has arrived, a £49 assessment fee covers the visit.
- Same price 24/7, including nights, weekends and bank holidays.
- 12-month guarantee on parts we fit.
- Fully insured engineers, employed by us.
Tell us the door, the lock and your postcode. We give you a quote straight away.
What happens when you are locked out
Locked out of a cottage in Lybster, a house in Brora or a flat in Wick? Call us and an engineer will work on getting you back inside, and we tell you the arrival time for your address when you call.
Tell us what kind of door it is (timber, uPVC or composite) and what lock is on it. Most lockouts are a nightlatch that has shut behind someone, a uPVC door with the key inside, or a key that has snapped or got stuck in the lock.
If the lock has to be drilled, because the keys are lost or the lock has failed, we tell you before we start and fit a new lock on the spot, so you are not left with a door you cannot lock.
Locksmiths who know Kirkwall
Salt-laden wind and driving rain off the Pentland Firth and the North Sea wear locks and swell timber doors, so exposed doors in Orkney and Caithness need regular attention.
Homes and doors we see most
- Stone-built houses along Broad Street and Albert Street in Kirkwall
- Harled farmhouses and crofthouses across Orkney and Caithness
- Newer timber-frame homes on the edges of Kirkwall, Wick and Thurso
Places we work near
- Orkney MuseumLocal history museum in Tankerness House on Broad Street
- Highland Park DistilleryWhisky distillery on the edge of Kirkwall
- Scapa FlowLarge sheltered natural harbour used by the Royal Navy in both world wars
- Ring of BrodgarNeolithic stone circle between two lochs on Mainland Orkney
- Skara BraeNeolithic village preserved beside the Bay of Skaill
- MaeshoweNeolithic chambered cairn on Mainland Orkney with Viking carvings
From phone call to a working door in five steps
Call and describe the problem
Tell us about the door, the lock and your postcode in Kirkwall.
Get a free quote
We give you a quote on the phone for what you describe. No callout fee if you go ahead.
Nearest engineer drives to you
An engineer is typically with you in 30 to 60 minutes.
Price confirmed, then the work
The engineer checks the lock and confirms the price with you before starting. Nothing is done without your OK.
Pay when the job is done
Card, cash or bank transfer, with a written receipt.
Answered 24 hours a day, 7 days a week.
KW postcodes and the towns around Kirkwall
Typical homes: stone cottages, harled houses and newer timber-frame homes. One number covers all of them.
- KW1Wick
- KW3Lybster
- KW5Latheron, Latheronwheel
- KW6Balnabruich, Dunbeath
- KW7Berriedale
- KW8East Helmsdale, Navidale
- KW9Brora, Clynelish
- KW10Golspie
All 11 KW postcodes we cover
- KW1
- KW3
- KW5
- KW6
- KW7
- KW8
- KW9
- KW10
- KW11
- KW12
- KW14
Towns nearby
- Stromness
- Thurso
- Wick
Locked out in Kirkwall: common questions
Will my door or lock be damaged?
We always try to open the door without damage first. Some locks cannot be opened that way and have to be drilled or replaced. If so, the engineer tells you why and confirms the price before starting, and fits a new lock straight away.
My key has snapped or is stuck in the lock. Can you get me in?
Yes. The engineer takes the broken piece out of the cylinder, opens the door and checks the lock. If the cylinder is worn or damaged, you get the price of a new one before it is fitted.
How do I pay?
When the job is finished. Card, cash or bank transfer, and you get a written receipt you can use for an insurance claim.
How does pricing work?
Tell us the door, the lock and what has happened, and we give you a free quote on the phone. When the engineer arrives, they check the lock and confirm the final price with you before starting any work. Nothing is done without your agreement. A £49 assessment fee applies only if you cancel after the engineer has arrived.
My keys are inside. How much does it cost?
Door opening starts from £39 in Kirkwall. You get a quote on the phone once you tell us the door and lock type, and the engineer confirms the price before starting.
Do nights and weekends cost more?
No. The price is the same at 3am on a Sunday as it is at midday on a Tuesday, bank holidays included.
Do you cover Caithness and Sutherland as well as Kirkwall?
Yes. The 24/7 line covers Wick, Thurso, Lybster, Helmsdale, Brora and Golspie as well as Kirkwall. Distances are long in this part of Scotland, so we confirm the arrival time for your address when you call.
Can you help if I am locked out of a croft or farmhouse a long way from town?
Yes. Call the 24/7 line, tell us where you are and we confirm the arrival time for your address.
Need a locksmith in Kirkwall now?
Call, tell us what has happened and get a free quote. The nearest engineer is sent as soon as you say yes.
Over 60 employed engineers, all fully insured. 12-month guarantee on parts we fit.
From £39 · Locks from £25 · No callout fee if you go ahead · 24/7
