Locked Out in Lerwick? Call Now
Keys inside, lost or the door slammed shut? We get you back in, typically within 30 to 60 minutes.
- Door opening from £39Free quote on the phone
- Locks supplied from £25Part only, plus fitting
- Typically 30–60 minAverage time to your door
- No callout feeIf you go ahead · 24/7, same price at night
Over 60 employed engineers, all fully insured. 12-month guarantee on parts we fit.
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Door opened from £39 -
Lock changed from £88 -
uPVC door from £69
Getting you back in, across Lerwick
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Locked out
from£39We get you back in, then check the lock still works before we leave.
Fast door opening -
Nightlatch replacement
from£88Sticking or worn Yale-type latch replaced, the classic lock on older timber front doors.
Timber doors -
Lock change
from£88New euro cylinder supplied and fitted, anti-snap if you want it. The usual fix after lost keys or a house move.
Anti-snap cylinders -
uPVC lock repair
from£69Stiff handle or a lock that is not catching. Most uPVC faults are fixed in one visit. Door adjustment from £79.
uPVC doors -
Lock repair
from£39Stiff, jammed or broken lock repaired where it can be, replaced only where it cannot.
Repair first -
BS3621 deadlock
from£109Insurance-approved mortice deadlock fitted, so your door meets what most home insurers ask for.
BS3621 approved
Prices in Lerwick
- Your jobLocked out, gain entryOpening the door so you can get back in from£39
- Replacement lock supplied (part only) from£25
- Lock repair from£39
- uPVC lock repair from£69
- uPVC window lock or handle repair from£69
- uPVC door adjustment from£79
- Lock change, supply and fit from£88
- Gearbox or full multipoint mechanism from£89
- BS3621 deadlock and cylinders from£109
Prices plus VAT where applicable.
How we price
- Free quote on the phone. The engineer checks the lock and confirms the price with you before starting any work.
- No callout fee if you go ahead. If you decide not to go ahead once the engineer has arrived, a £49 assessment fee covers the visit.
- Same price 24/7, including nights, weekends and bank holidays.
- 12-month guarantee on parts we fit.
- Fully insured engineers, employed by us.
Tell us the door, the lock and your postcode. We give you a quote straight away.
What happens when you are locked out
Locked out of a house in one of the lanes off Commercial Street, a cottage in Scalloway or a home in Sandwick? An engineer will open the door with the right tools and check the lock works before leaving, and we tell you the arrival time when you call.
Tell us what kind of door it is (timber, uPVC or composite) and what lock is on it. Most lockouts are a nightlatch that has shut behind someone, a uPVC door with the key inside, or a key that has snapped or got stuck in the lock.
If the lock has to be drilled, because the keys are lost or the lock has failed, we tell you before we start and fit a new lock on the spot, so you are not left with a door you cannot lock.
Locksmiths who know Lerwick
Shetland has few trees to slow the wind, so winter gales and salt spray hit doors and windows head on, wearing hinges, handles and cylinders and swelling timber frames.
Homes and doors we see most
- Stone houses in the old lanes off Commercial Street in Lerwick
- Stone cottages and harled houses in Scalloway and Sandwick
- Newer timber-frame homes on the edges of Lerwick and in Brae
Places we work near
- MareelCinema, music venue and arts centre on the Lerwick waterfront
- Lerwick Town HallVictorian town hall on Hillhead with stained-glass windows
- Commercial StreetFlagstoned main street of old Lerwick, with narrow lanes running to the water
- The LodberriesOld stone waterside buildings with their own landing places, in Lerwick
- Clickimin BrochIron Age broch on a loch islet at the edge of Lerwick
- Böd of GremistaHistoric fishing booth north of Lerwick, birthplace of P&O co-founder Arthur Anderson
From phone call to a working door in five steps
Call and describe the problem
Tell us about the door, the lock and your postcode in Lerwick.
Get a free quote
We give you a quote on the phone for what you describe. No callout fee if you go ahead.
Nearest engineer drives to you
An engineer is typically with you in 30 to 60 minutes.
Price confirmed, then the work
The engineer checks the lock and confirms the price with you before starting. Nothing is done without your OK.
Pay when the job is done
Card, cash or bank transfer, with a written receipt.
Answered 24 hours a day, 7 days a week.
ZE postcodes and the towns around Lerwick
Typical homes: stone cottages, harled houses and newer timber-frame homes. One number covers all of them.
- ZE1Lerwick, Scalloway, Trondra
- ZE2Brae, Sandwick, Baltasound
- ZE3Hestingott, Scatness, Toab
All 3 ZE postcodes we cover
- ZE1
- ZE2
- ZE3
Towns nearby
- Scalloway
- Brae
- Sumburgh
Locked out in Lerwick: common questions
Will my door or lock be damaged?
We always try to open the door without damage first. Some locks cannot be opened that way and have to be drilled or replaced. If so, the engineer tells you why and confirms the price before starting, and fits a new lock straight away.
My key has snapped or is stuck in the lock. Can you get me in?
Yes. The engineer takes the broken piece out of the cylinder, opens the door and checks the lock. If the cylinder is worn or damaged, you get the price of a new one before it is fitted.
Which areas around Lerwick do you cover?
Every ZE postcode on the mainland, plus nearby towns such as Scalloway, Brae, Sumburgh. If you are not sure, call and we will tell you straight away which engineer can reach you.
I lost my keys. Should I change the locks?
If the keys could be linked to your address, yes. We can open the door and fit a new cylinder in the same visit, from £88.
How do I pay?
When the job is finished. Card, cash or bank transfer, and you get a written receipt you can use for an insurance claim.
How does pricing work?
Tell us the door, the lock and what has happened, and we give you a free quote on the phone. When the engineer arrives, they check the lock and confirm the final price with you before starting any work. Nothing is done without your agreement. A £49 assessment fee applies only if you cancel after the engineer has arrived.
Do you cover Unst and the other isles, or only the Mainland?
The 24-hour line covers the whole ZE postcode area, including Unst. Ferry crossings and distances affect timings, so give us your postcode on the call and we will tell you the arrival time for your address.
I am locked out in a winter gale in the middle of the night. Is there a callout fee?
There is no callout fee if you go ahead at any hour. You get a free quote on the phone, and the engineer confirms the price before starting work, so you know the cost before anything begins.
Need a locksmith in Lerwick now?
Call, tell us what has happened and get a free quote. The nearest engineer is sent as soon as you say yes.
Over 60 employed engineers, all fully insured. 12-month guarantee on parts we fit.
From £39 · Locks from £25 · No callout fee if you go ahead · 24/7
